Frequently asked questions
In order to make a reservation, you can:
– Book the car you wish directly from our website.
– Contact us by telephone
– Contact us by e-mail
The listed prices include:
– Car theft insurance
-Third Party Liability Insurance
– VAT
Optionally, Collision Damage Waiver (CDW) insurance
No, there are some damages that are not covered by any insurance. Such are, the damages to the underside of the car, wheels and tires. You are also, not covered by insurance, for damages resulting from the use of rough terrain, towing another vehicle, transporting explosives, driving on races.
Yes, additional drivers are allowed, free of charge.
The only requirements are, to meet the rental conditions and to be declared at the beginning of the rental period, in order to be covered by the insurance.
Children’s seats for all ages are available.
All that is required is a valid driving license with a period of validity greater than one year.
The minimum age is 21 years.
Yes, our fleet includes cars with automatic gearbox. All you have to do is to choose which car is suitable for you.
There is the possibility to extend the rental period of the car, as long as we are timely informed (Especially during high season)
We can deliver and pick up the car for free from all areas of Crete, ports, airports or your accommodation. Only condition to be close or inside the cities / towns of the island. For more inaccessible locations you can contact us.
Car delivery and pickup must be done during working hours of our office, otherwise there is an extra charge.
Yes, there is. Your only obligation is that when the car is delivered, there will be as much fuel as it was delivered.
No, it’s not. Our office is right next to a gas station. Of course, our office is at your disposal to point out some main gas stations, so that you know where you can refuel during your trip.
No, it cannot be done.
A written permit issued by Keramoti Cars is required to transport the car outside of Crete Island. It should be emphasized that the company does not cover any damage or loss of the car during any transport.
You should immediately call the police and then contact our office.
In the unfortunate case of mechanical failure, you should inform our office immediately and in a short time, a team of our experienced mechanics will arrive at your place.
If you need an extension of your rental period, then you should contact us in time to check any availability. In case of late notice, there will be an additional charge.